-J.M.
Did you install the drivers and program from the disc that came with it
If not you will have to get them before your computer will recognize it.
There is more to it than just plugging in the USB cable to the phone and computer. You might try following the instructions on the following link.
did you install the software that came with your phone? Try opening that program up and see if it starts to work. That's what I had to do for my blackberry but I don't know about the blackjack
go to start bottom left corner then to my computer and it should be there
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